Internet and web access

The arrangements are flexible and seek to provide you with an easy way to reach the configuration to suit your business. To enable a convenient and fast connection, we have installed a CAT5 cabling infrastructure within most offices. The sophistication of the system coupled with day-to-day on-site management and security requirements precludes us from allowing access by alternative systems.

Unlike the domestic market, which generally uses ADSL Broadband connections and tends to offer a fast down and slow up service with high contention and no Service Level Agreements (SLA); we seek to operate direct web access using high quality lease line technology with similar down and up speeds coupled with a SLA to help protect your business in instances of equipment failure.

The download immediately below explains the differences between our internet access and the typical domestic Broadband arrangement.


click to download pdf
Click here for details of our internet system

Services

The services detailed below are, as with all other services, offered on a monthly contract, with the flexibility to easily move between options.

The pdf's below are aimed at assisting you on how to connect to our Internet, and a statement on the security of our service.

click to download pdf
Click here for details and to assist you to connect to our internet

click to download pdf
Click here for the Security Statement PDF

Standard

We provide a fast and reliable connection to the internet, which includes a firewall as standard. The bandwidth is constantly being monitored and increased according to demand.

From April 2006 the method of charging was changed to usage bands, with the 1st 499meg free for each account each month and included within the licence fee, with the scale charges above this level as shown in the table below.

Mbs and charge per month
0 - 499; £0 (Included in Licence Fee)
500 – 999; £25
1,000 – 2,999; £45 (from 1st August 2007)
3,000 - 4,999; £65
5,000 – 9,999; £100
10,000 – 19,999; £125
every 10,000 above; £25

Contact our Centre Manager or see the enclosed PDF for details of the service and prices

click to download pdf
Click here for the Telecoms and Internet data sheet

Premium

The premium service is similar to the standard service, except that priority is given over the standard users.

This service costs an additional £35 per month.

For further enquiries and to enable us to fully explore your requirements, the Centre Manager will arrange for our Communications Manager to contact you.

Fixed Bandwidth

As demands and applications become more dependant on web access, the need for a more reliable and guaranteed service are paramount.

The fixed bandwidth option is such a service, offering guaranteed bandwidth at a fixed speed up and down, from 512K to 10meg, with a contention ratio of 1:1.

The service is routed over high speed connections giving us the flexibility to change the available bandwidth at 48 hours notice.

The new service is already available at Chelmsford, Croydon, Harlow and Churchill Square Business Centre and we will add it to remaining centres as demand dictates.

The monthly charges for this service, which apply from 1st August 2007 are shown in the table below;

512K - £150
1 meg - £200
2 meg - £400
3 meg - £600
4meg - £900
every 1 meg above - £300

For further enquiries and to enable us to fully explore your requirements, the Centre Manager will arrange for our Communications Manager to contact you.

Business Centre Contact details - Essex

The Waterhouse Business Centre, Chelmsford;
Tel: 01245 392000
E: waterhouse@capitalspace.co.uk

Greenway Business Centre, Harlow;
Tel: 01279 408100
E: greenway@capitalspace.co.uk

Business Centre Contact details - Kent

Churchill Square Business Centre, Kings Hill;
Tel: 01732 523415
E: churchillsquare@capitalspace.co.uk

St George's Business Park, Sittingbourne;
Tel: 01795 432605
E: stgeorges@capitalspace.co.uk

Business Centre Contact details - Surrey

Capital Business Centre, Croydon;
Tel: 020 8916 2000
E: capital@capitalspace.co.uk

Business Centre Contact details - Buckinghamshire

Milton Keynes Business Centre
Tel: 0845 0780322
E: miltonkeynes@capitalspace.co.uk

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