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25.10.05 AWARD WINNING CUSTOMER SERVICE

Excellence in customer service is one of the touchstones of sustained business success so watch out for the name of Parenta, a small company that’s growing fast and gaining a national reputation.

Parenta is a specialist IT and financial support company for the nursery and childcare sector and has just scooped the top Customer Service Award in the prestigious Best of Business Awards. The company is based at the Churchill Square Business Centre at Kings Hill and provides services across the UK.

The Best of Business Awards cover the South East of England including South London and so the competition is fierce and the quality of entries constantly rises.

Parenta greatly impressed the judges with the scope of its customer care package and the trouble taken to ensure that the company remained responsive and supportive to customer needs.

Parenta Director Allan Presland said: “Our customers provide the community with important childcare services and it is our job is to ensure that administrative and financial matters are taken care of, leaving our customers free to concentrate on their demanding work.

“We want our customers to know that they can always turn to a friendly team that will sort out any problems. Our team builds excellent relations with our customers and we are delighted to have had this hard work acknowledged by the Award.”

Parenta provides a range of services, which include payment-taking facilities, debt recovery, management software, and website development, all designed to give childcare providers more time for childcare.

Capital Enterprise Centres (CEC) sponsored the Best Commitment to Customer Services Award with Operations Director David Clapham chairing the panel of judges.

He said: “We were greatly impressed by the enthusiasm and dedication shown by the Parenta team. They have not only developed good systems but also built an outstanding team whose dedication and energy provides consistent excellence in customer relations.”

Parenta finds Churchill Square an ideal base for an expanding business with additional accommodation available as needed and state of the art telecommunications regularly updated. The easy access from Churchill Square to good transport links is also an important factor for a business with a nationwide customer base.


For further details of the Churchill Square Business Centre contact Centre Manager Sue Billings on 01732 523415 or log on to the Capital Enterprise Centres website – www.capitalspace.co.uk.