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We provide our customers with a superb, high speed internet service which is included in our simple, monthly licence plus world class voice communication services.

 
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High speed

 

The service is routed over a high speed leased line. Upload and download speeds are fast and reliable due to our fully redundant architecture. It is available the moment you move in and is fully supported by our onsite teams. We offer flexibility to accommodate changing requirements, for example if you wish to move to a fixed bandwidth, require a secondary connection or need a static IP address.

Internet bandwidth is fully inclusive of firewalls and routers, making it a plug and play solution for the large majority of our customers. If you wish to use your own firewall and router, we are more than happy to accommodate you.

 
 
 
 

Reliable

 

We offer peace of mind to businesses because our internet provision is backed up by a full failover service. This means that in the rare event disruption occurs to the primary circuit, a secondary circuit kicks in typically within 45 seconds in the majority of our centres. This facility does not exist in residential areas nor in most business centres.

 

Rapid connection

 

Every workspace we offer is fully cabled with a standalone Category 5e network which allows customers to be up and running very quickly and with minimal fuss from the moment you move into our centre. This technology also provides customers with greater flexibility as hardware, i.e. servers, do not have to be located externally to your office.

 

Control your data usage

 

Customers are set up with their own internet portal which enables you to monitor your data usage, providing a useful insight into the traffic coming into and leaving their office. Data reports can be configured on a daily, weekly or monthly basis down to a microscopic level – should you need a minute-by- minute report to suit your business needs, it’s not a problem - we can help you.

 

Cost effective package for super users

 

We pride ourselves on the communication and flexibility we have with our customers. We use high quality, reliable and resilient products with internet fees included in our monthly licence fee. However, for customers whose monthly use averages more than 200 Gb per unit for six consecutive months, we will charge a fee of £250 per month. 

 

Dedicated support

 

Our service is backed by a knowledgeable, onsite centre management team with a fully qualified in-house Communications Manager on call. 

 

Voice communication services

 

In addition to our internet services, Capital Space also offer a voice solution that utilises the world class Avaya Aura platform, providing a huge array of features to help our customers work efficiently and effectively. The Aura platform facilitates conventional desktop telephones as well as remote IP telephony – once again providing customers with a flexible solution that, like the internet, is very quick to roll out and involves no lengthy contracts.

 

Internet Add-On Services

 
EXTERNAL IP ADDRESS FOR VPN £7.50 per address per month 
FIXED BANDWIDTH This is our version of a leased line. It is exclusively for your use and can be tailored to your specific requirements. There is no set up fee, no disconnect fee and no long term contract. More details are available from reception.

* Fair use policy applies

 

KEY FEATURES

  • No set up costs
  • No cost for changes
  • No cost for moving within the site
  • No installation costs
  • No capital equipment costs
  • No long term contracts 

OPTIMAL UPTIME

The internet service at all sites is provided by BT, using Leased Line technology, over fibre optic cables. The speed of the internet varies from site to site albeit the up and down speeds are the same. All lines are routed over a minimum of 100Mbit/s, with most being 1 Gbit/s  bearer circuits, ensuring a quick upgrade as the bandwidth increases. At the majority of sites, a failover line has been installed which is identical to the primary and routed from a different BT exchange over a totally diverse connection. In the event of a failure, the switch over to the failover line is totally automatic within 45 seconds