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Say hello to your brand-new VoIP telephone system!

Say hello to your brand-new VoIP telephone system!
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Say hello to your brand-new VoIP telephone system!
Siobhan Stirling - Sharp Minds Communications for Capital Space by Siobhan Stirling - Sharp Minds Communications for Capital Space
Owner/Director - Sharp Minds Communications Ltd

The team at Capital Space are delighted to reveal that we have teamed up with Holler Voice to bring you a brand-new VoIP (voice over internet protocol) solution. The feature-rich Holler Voice system will replace our current Avaya telephony system so that we can provide our clients with a solution that supports flexible working with clear conference calls, and easy collaboration.

The perfect post-pandemic telephony system

Covid-19 presented many workplace challenges and forced us to find new ways to work. With the new normal being a mixture of office-based and remote working, we at Capital Space were keen to evolve our offering to our customers.

The latest Holler Voice VoIP system has been designed to offer a seamless communications network, which meets your business’ post-pandemic needs. The dynamic nature of the cloud-based system means it will also serve your future business needs with ease, offering a variety of features to ensure that everyone enjoys continuity of service, no matter where they are.

The new plug-and-play system allows you to take calls from a handset, PC, or mobile phone - so no matter where you are when the phone rings, you can answer it! The system will be launched on December 1st at our Milton Keynes Business Centre before it is rolled out across the rest of the Capital Space workspaces in 2022.

What are the benefits?

  • 1000 inclusive minutes to UK national and mobile calls per month per extension
  • Simple monthly invoicing without installation/connection fees
  • Display of your company logo on the handset to raise your profile with colleagues
  • Telephone answering service option, in your business name, to convey a professional image
  • The ability to port any existing number in or use our existing number ranges, which you can publish immediately
  • HD voice quality as opposed to the compressed audio of GSM mobile calls
  • Ability to transfer calls or see ‘busy’ status of colleagues, even from your mobile
  • One number – answer calls anywhere and on any device during the hours you choose

Improve productivity and embrace flexible working

One of our valued customers in Croydon, Jackie Morgan, Marketing Manager at Toupret has been trialling the new solution. Here is what they have to say about the new system.

“We have been trialling Capital Space’s new phone system for several months now, for both our office staff and remote workers. We’ve found it’s improved our productivity and helped us to embrace flexible working and the communication and collaboration of our staff wherever they work.”

We have put together a Q&A to answer any questions you may have.

Will my external telephone numbers change?

No, don’t worry all numbers will remain the same as we wanted to make sure transitioning over was as seamless as possible.

Is there any cost associated with this changeover?

No, there is no set-up fee or connection fee. Our monthly subscription costs £21.95 + VAT per handset. International calls are around 80% cheaper than calls made from a UK mobile phone. This compares very favourably with the average monthly cost of your current phone.

Is there a minimum contract term?

This telephony solution is a flexible package available on a monthly basis, just like our licence fee. This means that can flex up or flex down depending on your requirements. If you no longer wish to use the system, all you need to do is give us a month’s notice. Pretty ideal right?

If I leave Milton Keynes Business Centre or move to another Capital Space building, can I continue the service?

Yes, all handsets and apps and numbers will operate anywhere that you have internet access, meaning this is a truly portable solution.

Will we be given training and a User Guide?

Yes, we will provide expert training as well as access to online User Guides, so your phone system changeover will be as smooth as possible, with little or no downtime.

We hope you are as excited about the new telephony system as we are! If you want any additional information on this new VoIP solution, please don’t hesitate to contact us on call 0800 107 4667 or email info@capitalspace.co.uk .