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What do our customers think of us?

What do our customers think of us?
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What do our customers think of us?
Siobhan Stirling - Sharp Minds Communications for Capital Space by Siobhan Stirling - Sharp Minds Communications for Capital Space
Owner/Director - Sharp Minds Communications Ltd

At Capital Space we recognise the importance of providing an environment in which our customers feel comfortable, supported, and most importantly, happy. We recently surveyed our customers across our nine business centres and received some excellent feedback. So, we thought we would give you an insight into what makes Capital Space so special to our customers.

Flexible workspace for their business needs

Here at Capital Space, we understand the value of flexibility for businesses, and because long-term commitments can often be problematic, we give all our customers a monthly licence to accommodate their ever-changing business needs.

Our flexibility is valued by many of our customers:

“Capital Space’s monthly licence really appealed to me, as I needed accommodation quickly with no long-term commitment during the unpredictable climate."

“It was flexible, so the fact that I could upscale, downscale or leave with a month’s notice was really good. This was my first business, so I didn’t want to take on a five-year lease as I didn’t know how the business was going to turn out.”

Supportive, caring staff

Capital Space understands the complexities of running a business, so we provide a variety of products and services to assist you and your company on a daily basis. Our friendly, professional centre staff are here to act as an extension of your company, providing you with whatever assistance you need to thrive.

Our supportive business centre teams are a major advantage to our customers:

“First of all, I’d like to offer a sincere thank you from our business to Capital Space for all your support and care in dealing with us during the pandemic. From the very moment the crisis hit, we found you to be marvellous in proactively searching for solutions to keep us going. That will never be forgotten…”

“Sharon, the business centre manager, was really helpful and came up with a really good payment plan so we were able to move in and fulfil the goals we are hoping to achieve.”

“Having all the phones set up and having all the parcels delivered when I am away from the office - is a big help, thank you!”

Friendly work environment

It's undeniable that a positive atmosphere is essential for the success of a business. Here at Capital Space, we do our best to provide a happy and caring culture that not only improves customers’ wellbeing, but their productivity too.

Our customers agreed:

“What made me fall in love with the company was the people at Greenway Business Centre. They are so happy and friendly, and they can't do enough for you. The receptionists are amazing - I can rely on them. They are efficient when it comes to picking up your post, if I send something for printing, it is done within the hour and their emails are responsive.”

“The businesses and employees interact with one another and help each other out, it has a great community feel.”

“For a business that is growing every day, the support from the staff at Greenway Business Centre has been invaluable. Always available either by phone, email or in person to answer any query no matter how big or small. From post to billing and just generally making you feel like part of a community, we couldn't ask for more.”

Capital Space staff do everything they can to help  

We understand that running a business can be hectic at times, therefore our centre team offers a variety of services to lend a hand, picking up the slack where needed and helping our customer’s teams to be as productive as possible.

Capital Space customers value the staff very highly: 

“One of the many benefits of Capital Space are the employees, they do everything they can to help. If I can’t answer the phones, I can divert to reception and they will answer them for me, they will also take my parcels in for me too, they are so helpful!”

Excellent facilities to help busy businesses

As our customers spend a lot of their time here at Capital Space, we have done our best to provide them with a variety of facilities so they have a space that can accommodate all of their needs.

"I like the facilities that are available such as post, printing and shredding, really does come in handy when we’re extra busy, so thank you!”

“The Centre has a very good range of meeting rooms and a very good onsite café serving a good range of food. There is also great onsite parking for businesses and their visitors, it has a great feel here.”

“There are meeting rooms  available which are always clean and have all the modern equipment at your fingertips. If you want refreshments laid on you need only to ask. There is also a great Café within the grounds serving all types of meals and drinks from early in the morning to the mid-afternoon.”

We loved hearing all our customers’ feedback, it was great to hear that our hard work is paying off. If you feel as though your business would benefit from an office space that adapts with your company, and fully supports your ongoing success, please contact your local business centre manager .

To find out how Capital Space could benefit your growing business,
call 0800 107 4667 or email info@capitalspace.co.uk