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Building a reputation for success

Building a reputation for success
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Building a reputation for success
Siobhan Stirling - Sharp Minds Communications for Capital Space by Siobhan Stirling - Sharp Minds Communications for Capital Space
Owner/Director - Sharp Minds Communications Ltd

When Lee and Sue set up Clearer Clinics, their vision was to provide -focused, high-quality care. Nearly four and a half years later, this family-run company is going from strength to strength and the clinic has built a strong reputation for providing outstanding private medical clinic services. We caught up with Lee and Sue to learn about their exciting plans for the future and how their Capital Space workspace helps them achieve their business goals.

A reputation for excellence

Clearer Clinics provides a range of private medical services, such as vitamin injections, skin lesion removal and men’s aesthetic treatments. Sue and Lee are proud of the clinic’s excellent reputation among patients and healthcare professionals alike.

“We’ve built a team of highly skilled and dedicated healthcare professionals, and every team member is fully committed to going the extra mile to meet the needs of our patients. We pride ourselves on the great feedback we get from customers, and we regularly receive referrals from hospitals, GPs and other healthcare practitioners.”

Secret to success

Not every private healthcare clinic enjoys the same success as Clearer Clinics, so we were curious to find out what makes Lee and Sue’s business stand out from the crowd. Both feel that the clinic’s focus on providing customer-centred services is the key to their continued growth, allowing them to build strong relationships with patients and providers.

“We have a phenomenal reputation for not only our clinical skills, but also for providing friendly customer service that focuses on each patient’s needs first and foremost.”

Lee and Sue also reflect that the team’s personal investment in the company motivates them to go the extra mile. We asked how the business developed its purposeful workplace culture.

“Clearer Clinics is a family-run business, so we are all incredibly invested in providing the best possible service and seeing the business thrive. We’re all completely dedicated to patient care, and very much see the business as our baby.”

A clear vision for the future

When we asked Lee and Sue what advice they would give to entrepreneurs, their message was clear – know exactly what you want to achieve and have a clear vision for your company’s future. Having already achieved so much in a relatively short timeframe, we wanted to know what Lee and Sue’s vision is for Clearer Clinics going forward.

“We’re excited about what the future holds for Clearer Clinics and have plans to expand into other private clinical services. Soon, we hope to offer phlebotomy and swab services to our patients.”

High-quality clinical setting at the Milton Keynes Business Centre

Choosing to set up their healthcare clinic in a Capital Space business centre has given Lee and Sue the support and infrastructure they need to grow their company. The facilities at the Milton Keynes Business Centre, such as free parking, a customer café, and on-site toilets, make the patient experience convenient and welcoming. Lee and Sue also appreciate Capital Space’s flexibility, as it has allowed them to create a space that perfectly meets their needs.

“We’ve had great support from the office team, and they helped us find a unit big enough to meet our requirements and convert it into a proper clinic. They are very flexible with what you can do with the space because they want to support your business goals.”

Building a great reputation is invaluable for continued success as a business and Clearer Clinics are a great example. Word of mouth and personal recommendations still hold an incredible amount of value for businesses in 2022. We look forward to watching Lee and Sue grow their business even further as part of the Capital Space family.

Would your healthcare organisation benefit from a flexible, modern space with excellent facilities and free parking? Contact Capital Space to find out how we can help you care better for your patients and clients.

To find out how Capital Space could benefit your growing business,
call 0800 107 4667 or email info@capitalspace.co.uk