Case studies

Our business centres are home to a thriving and resilient community of small businesses, start-ups and SMEs drawn from a diverse spectrum of professions. Find out more about our small business customers, their growth, successes, aspirations and tips.

Milk and Beans keep the community keen
Poverty and business networking are two things that most people wouldn’t normally put together but digital creative agency Makilo, a customer at our Milton Keynes branch has done just that. ‘Milk and Beans’, a lockdown passion project, is a new business directory that aims to support areas of the community that Makilo noticed have been particularly impacted over lockdown.
Setting up a shop during the heart of a pandemic
If you were going to think of the best time to open a shop, you probably wouldn’t choose the middle of a global pandemic when all bar essential shops have been forced to close their doors to customers. But this is the exact situation our customer in Chelmsford have found themselves in and, despite the enormous number of obstacles in their way, they’re all set up and excited to welcome shoppers when they’re allowed. 
Launching a brand new enterprise in tough times
Catering entrepreneur, Amy Alt, based at our Milton Keynes Business Centre hit a challenging bump in the road when the coronavirus pandemic struck. However, like many of our incredible business owners at Capital Space, Amy refused to let the global pandemic get in the way of her dream.
Creating new business opportunities in challenging times
Due to Covid-19 constraints, businesses across the UK have had to adapt their operations, methods, and goals during the previous year. In one such case, Kings Hill Beauty was forced to close their Liberty Square salon in 2020, but were able to use the opportunity to re-evaluate their business priorities and are now back in full force at the Churchill Square Business Centre. We spoke to owner Caroline Bridger about what her experience has been like throughout the pandemic and how she and her business partner, Carla, are settling in.
Jade Arnold’s Beauty success in our business centre
Jade Arnold Beauty is a beautician salon that offers a wide range of treatments like eyelash tinting, waxing and facials. Alongside this, Jade offers sports massages and reflexology treatments in our Churchill Square Business Centre . The owner offers up a sanctuary for her clients, so we decided to discover her tips and tricks when running a salon.
X marks the spot for Clarity of Sight!
Partners in business and in life, Penny and Matt are no strangers to rolling with the punches and adapting to change. This was clear to see when they approached Capital Space in March of 2020- three weeks before the UK was plunged into lockdown.
Meet the architects of website design
We all have our reasons for taking the plunge and setting up our very own business. For Joe Gilbert, it was the ongoing frustration of dealing with web design agencies that inspired the former marketing manager to create his web design agency, Red Giraffe. Just under six years later, Red Giraffe won Best Website at the 2021 SME Awards and this year, took Gold for Innovation.
ProKleen leads the way with new Cleaning Academy
ProKleen has been providing high-quality commercial cleaning services for over 18 years, and the changing needs of their clients during the Covid-19 pandemic have increased demand for its services. We spoke to ProKleen’s Managing Director, Tim Martlew to find out how the company has responded to unpredictable recent events and what part its Capital Space premises in Milton Keynes plays in its ongoing growth.
From computer chips to chocolate chips
Swapping IT for bespoke, handmade chocolate isn’t an obvious transition for one’s career but in the case of Melinda Leigh at Nirvana Chocolat , the switch was almost as smooth as her chocolate! We caught up with our Loughton customer to discuss the flourishing business’ journey so far and how Capital Space premises helps her keep her customers sweet.

Did you know?

Our VoiP telephony solution is available for all businesses – either onsite or offsite – and means you can handle calls via a desktop, mobile app or traditional handset. Better still, it is available on a simple, monthly licence, meaning you are not constrained by restrictive, long term contracts.

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