Flexible VoIP Telephony Services

Download our VoIP brochure

Business-boosting VoIP services

Connect and boost your business with our selection of reliable VoIP telephony services.

VoIP, or voice over internet protocol, is a telephone software that enables you to take calls from a handset, PC, or mobile phone, anytime, anywhere. Offering unrivalled advantages whether you are working in one of our centres, operating hybrid teams or running your business from home, our VoIP packages ensure a seamless communications network.

We have joined forces with Holler Voice to provide a VoIP telephony solution, so you connect with your colleagues and clients without being tied into long term restrictive contracts, unlike many competitors. Backed by dedicated on-site support, you can enjoy the following VoIP benefits:

availability on a simple monthly licence, with the freedom to terminate with a month’s notice
NEW from 2024: DOUBLING OF FREE CALLS meaning you can now enjoy 1000 local minutes maximum and 1000 mobile minutes maximum per month per extension
a plug-and-play system for quick, adaptable access with no disruption
no incremental yearly price escalator, unlike other current services, guaranteeing peace of mind
personalisation to best represent your business and brand
Microsoft Teams integration.

We provide expert VoIP training when you sign up to our telephony package, whilst our online video guides ensure you have information available at your fingertips as and when you need it.

What are the benefits of a VoIP telephony system?

There are many perks to incorporating a VoIP telephone system into your business. With the help of our flexible service, you have access to:

2000 inclusive minutes to local and mobile calls per month per extension (comprising 1000 local minutes maximum + 1000 mobile minutes maximum)
cheaper international calls and non-geographic numbers
simple monthly invoicing
free installation
company branding on headsets to raise your profile with customers and clients
telephone answering service option, in your business name, to convey a professional image
ability to port any existing number in or use our existing number ranges, which you can publish immediately
high quality, clear calls guaranteed with our secure connections
seamless transfer of calls between colleagues
one number – answer calls anywhere and on any device during your chosen hours
CRM integrations (Salesforce, MS Dynamics, HubSpot etc.)
centralised and synchronised Contacts & Call History
voice recording (FCA and PCI compliance as an option)
user portal with call history and rated call costs
voicemail to email and transcribed voicemails
presence and chat messaging
audio/video conferencing and collaboration
ability to work out of hours with our door entry system
continuity – if you vacate your premises, you can take the telephony service with you and we can still even answer your calls.

Our VoIP solution allows you the flexibility to work anywhere, on any device, with a choice of a smartphone app (iOS/Android); desktop app (Windows/Mac) and high-res colour IP phone with WiFi, Bluetooth, HD Voice, gigabit

We work hard to provide solutions for all the businesses we work with; get in touch with the Capital Space team to see how we can support you with your VoIP needs.

FAQS

What are the set up costs?

There is no connection charge and no set up fee. Our prices start from £17.95 + VAT per mobile app per month, which includes 1,000 minutes maximum of free local calls and 1000 minutes maximum of free mobile calls. International calls are priced at about 80% cheaper than calling from your UK mobile. This compares very favourably with the average monthly cost of your current phone.

Will the physical handset also work from my home?

Yes, it will. All you need to do is either plug it in to your home router or use Wi-Fi – it’s that simple.

Can I use a headset with the phone?

Yes, either a Bluetooth headset or a wired headset will work. We can advise on the best ones to purchase.

Will we be given training and a User Guide?

Yes, we will provide expert and comprehensive training, in addition to online User Guides, so your phone system switchover should be as seamless as possible with little or no downtime.

Is there a minimum contract term?

Just like your monthly licence fee, your telecoms agreement with us will operate in the same way. This means that can flex up or flex down depending on your requirements. If you no longer wish to use the system, all you need to do is give us a month’s notice.