Case studies

Our business centres are home to a thriving and resilient community of small businesses, start-ups and SMEs drawn from a diverse spectrum of professions. Find out more about our small business customers, their growth, successes, aspirations and tips.

Turning a shared passion into a thriving enterprise with Charlie Welch of Wax & Relax
There’s something truly magical about an entrepreneur who creates a successful business out of a childhood passion. Growing up with a beautician mother certainly had its perks for Harlow customer, Charlie Welch, of Wax & Relax, who, after years of being on the receiving end, decided to set up shop…
Serena Syed PR: How multi-disciplinary mastery fostered a unique business approach
An abstract artist, a qualified yoga teacher of 15 years, a journalist, a content creator and now a postgraduate student; Serena Syed, PR and Communications specialist, has seemingly done it all. However, it is how she utilises each of these experiences, incorporating each into over 20 years’ experience in the…
Empowering women through self-care: how the glow lab by Laura is shining bright in Milton Keynes
Women everywhere will know how confusing – and oftentimes overwhelming – the world of beauty and self-care can be, with seemingly a new treatment out every day. Many women today are also painfully aware of how difficult it can be to stay on top of their beauty regime while juggling…
Care without compromise: How The Care Workshop pivoted their business to continue to deliver quality home care
As a care provider with an uncompromising commitment to quality, David of The Care Workshop, a domiciliary care provider, often collaborates with local authorities. However, when the business hit a speed bump, they needed to pivot their operations and turned to a new collaborator; Capital Space to help them overcome…
Optima: Upskilling and uplifting customers everyday
Technology is changing lives daily, and no one knows this better than Optima’s Jamie Billington. Where many fear technology might take their job, Jamie does the opposite and runs towards the future, helping people use technology to their advantage and gain a leg-up in the job market. Career-changing training From…
Meet Churchill Square’s Newest Resident: Kings Hill Barbers
Kings Hill’s most recent arrival: barber, Salah Ahmed might be new in town, but he is anything but new to the business. With 19 years under his belt, Salah isn’t waiting for customers to come to Kings Hill Barbers – he’s taking his craft straight to the streets. A…
From start-up to success: How Gluck & Co increased their client base fivefold in under three years
500% customer growth in less than three years is a remarkable achievement – but it’s one that Gluck & Co Accountants based in Churchill Square Business Centre have managed through a hands-on approach and partnering with clients. Such meteoric success has meant founder Joe Gluck and his team have already…
How SLR is driving sustainability from its Chelmsford base
Sustainability is a key challenge for businesses of all shapes and sizes: how can organisations reduce their environmental impact, both to help protect the planet and meet changing customer expectations? Long-term Waterhouse Business Centre customer SLR Consulting has been at the forefront of helping businesses and governments implement solutions for…
Simple, direct service fuels business success
In a world that gets ever more complicated, it is refreshing that a simple, direct service can be the formula for success. That’s what Isla Law, based at Churchill Square Business Centre, offer. But their aims are far from simple: through effective estate planning, they want to change their clients’…

Did you know?

Our VoiP telephony solution is available for all businesses – either onsite or offsite – and means you can handle calls via a desktop, mobile app or traditional handset. Better still, it is available on a simple, monthly licence, meaning you are not constrained by restrictive, long term contracts.

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