Capital Space customer reviews: meeting rooms and conference spaces to hire
For many of our customers across the Southeast, a big appeal of working with Capital Space is the ability to book a professional and well-equipped meeting room at the drop of a hat. But, what do our customers really think of these facilities? Let’s have a look at the results of our customer survey to find out…
Why is it important to find an office with professional meeting rooms?
When you are running a small business, every interaction counts. For entrepreneurs and owners of small businesses, the environment in which you host clients or brainstorm with your team can significantly impact your professional reputation. Research has shown that face-to-face communication is often more effective for building trust than digital alternatives; one Harvard Business Review (2017) study indicated that a face-to-face request is 34 times more successful than an email.
By choosing an office space that includes meeting rooms, you ensure that your business always presents a polished, successful image. It allows you to separate your core work—whether in a workshop or a study—from your high-stakes presentations, providing a dedicated environment designed for focus and productivity. For many business owners, these business services act as a catalyst for business growth, providing the flexibility to scale interactions without the overhead of a permanent boardroom.
What are the features of a Capital Space meeting room? 
We believe in offering modern, technologically-ahead-of-the-curve workplaces that let you concentrate on your core product or service. Our recent customer survey, which saw 189 customers respond, highlights that our facilities are hitting the mark.
A key feature of any productive meeting is reliable technology. Our survey found that 75% of our customers rate our internet service as excellent or good. Furthermore, 97% of respondents rated our reception areas as excellent or good, ensuring your guests are impressed from the moment they walk through the door. Our business services are designed to be seamless; as Petrina Rose Baldwin of Hakuhana Limited notes, the environment at Churchill Square Business Centre provides the “backbone” of their operations, from well-managed offices to on-site maintenance. This is why most of our meeting and conference rooms are fitted with:
- Up-to-date audio visual equipment
- PC projectors and projector screens.
- Telephone Conferencing equipment for hire.
- Free high speed wireless internet connection
- Access to computer, scan to email, copy & printing and secretarial support.
- Free visitors’ parking.
- Air-conditioning.
- Professional meet-and-greet services.
Beyond the tech, our rooms are maintained to the highest standards. Survey results show that 91% of customers are pleased with our maintenance standards and 74% specifically rated our maintenance teams as excellent. Whether you are at Milton Keynes Business Centre or the Greenway Business Centre, you can expect a “clean and spotless” environment that is ready for work.
How do I book a Capital Space meeting room?
We aim to make the process of booking meeting rooms as efficient as possible so you can stay focused on your business. In our latest survey, 55% of customers rated the ease of booking our meeting rooms as excellent or good.
Our reception teams are integral to this process. With an 84% excellence rating, our staff, such as Roxanne, Katie, and Hayley at Milton Keynes Business Centre, are always happy to help with any meeting room requirements. The team at Churchill Square is similarly praised for being “friendly, polite, incredibly helpful & ALWAYS available”. Whether you need a room at the last minute or are planning ahead, our teams are there to ensure the logistics are handled with “faultless service and efficiency”. You can book with your business centre reception team or make an enquiry through our meeting rooms enquiry form.
What do Capital Space customers say about our meeting rooms?
The feedback from our customers is the best indicator of the quality we strive for across our Southeast locations. Here is what some of our customers have to say:
- Cleanliness and Atmosphere: Legend Film UK Ltd at Greenway Business Centre said: “I have used the meeting room once and it was a fantastic service and everything was clean and spotless”.
- Reliability: Jenny Stones of Jules Murphy Financial Planning Ltd at Milton Keynes noted: “Meeting rooms always clean and tidy and drinks always ready when requested”.
- Professionalism: Petrina Rose Baldwin at Churchill Square highlighted that the “well-managed offices and meeting spaces” allow her business to focus on work without worrying about daily logistics.
- Supportive Staff: At Milton Keynes, Emma Tuck from Tango Check mentioned that the team makes them feel “valued” and they truly enjoy being in the business centre.
These testimonials reflect our commitment to providing the best possible environment for business success.
Capital Space meeting rooms provide the professional, stress-free environment you need to impress clients and support your team’s growth. You can also book meeting rooms at Chelmsford, Loughton, Croydon and Sittingbourne.