Case studies

Our business centres are home to a thriving and resilient community of small businesses, start-ups and SMEs drawn from a diverse spectrum of professions. Find out more about our small business customers, their growth, successes, aspirations and tips.

Bridging the skills gap in young people
Our Waterhouse Business Centre customer, The AIM Group , was founded when a void was left by the folding of a government careers advice initiative. Over the four years since then, The AIM Group has grown from strength to strength, scaling up their Capital Space office in Chelmsford until finally they’re flying the nest. We love supporting our customers, particularly those that are dedicated to helping people, and nothing gives us greater joy than when we are able to help our customers succeed to the point that they outgrow us.
Climbing the pole of success
Our Laurence Industrial Estate in Southend-on-Sea is home to some inspiring businesses, one of which is Zara’s Pole Fitness, a company that has grown from a passion and become a milestone achievement for Zara.
From Normandy landings to Woolwich – our customer’s role in history
Their technology helped the Allied forces in the Normandy landings, and now it’s powering the two new ferries on the Woolwich ferry crossing. Hydromaster Propulsion’s products propel boats around the world, but they’re honed at their base in Capital Space’s Laurence Industrial Estate in Southend.
Investing in marketing in the face of change
What happens when the going gets tough? We all know that the B-word has been hanging over businesses large and small ever since June 2016. For some small businesses, there has been no impact to date; for others, the months of uncertainty have already caused real challenges. One Capital Space Colchester customer, Away with the Fairies, explains how for them, Brexit has meant taking the bull by the horns.
From Normandy landings to Woolwich – our customer’s role in history
Their technology helped the Allied forces in the Normandy landings, and now it’s powering the two new ferries on the Woolwich ferry crossing.  Hydromaster Propulsion’s products propel boats around the world, but they’re honed at their base in Capital Space’s Laurence Industrial Estate in Southend.  Hydromaster is a company…
Flexibility for clients
If you or someone you know is struggling with mental health, you want to know you’re getting the best support possible to get you through any tough times. Customer Sinclair and Strong, based at our Churchill Square Business Centre in Kings Hill, are passionate about providing support for people who need it.
For the Love of Hemp
For thousands of years, hemp oil, which supplies essential fatty acids, antioxidants, minerals, iron and zinc, has been used as a traditional remedy across the world. CapitalSpace customer, Love Hemp, based at Capital Business Croydon Centre, explains their product and why they chose us.
10 years at Churchill Square
We’re always delighted to celebrate customers whom we’ve supported and got to know over the years – and Lucy Hooper Sports Massage has now been with us for 10 years! Centre manager Sue Billings presented her with two bottles of wine to commemorate her time with us. She’s shared with us how we have helped her over the past decade.
Bringing an accountant’s attention to detail
Did you hear the one about the accountant turned electrician? No, seriously, it’s not a joke! It’s an unusual career path, but it’s one that Fusion Electrical believes gives their customers an even better experience. The founder’s attention to detail and insistence on doing everything just so as an accountant informs how this growing company treats every job, customer experience and process.

Did you know?

Our VoiP telephony solution is available for all businesses – either onsite or offsite – and means you can handle calls via a desktop, mobile app or traditional handset. Better still, it is available on a simple, monthly licence, meaning you are not constrained by restrictive, long term contracts.

Find out more